עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!

במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.

מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.

Customer Success Manager - CSM

ריקרוטיקס בע"מ

מספר מקומות

Customer Success Manager - CSM

ריקרוטיקס בע"מ

מספר מקומות
מלאה
11,000-17,000 ₪ (הערכה מבוססת AI)
זוהי הערכת טווח שכר מבוססת AI ולא פרסום של המעסיק

We are recruiting a Customer Success Manager (CSM) -
We are looking for a talented Customer Success Manager to join our team and help grow the company, liaise with customers and the company's professional teams to ensure maximum success - there is a business opportunity for candidates who succeed in their role.
Key areas of responsibility:
Customer retention: maintaining contact with customers and maintaining a high level of satisfaction.
Accompanying new customers: ensuring successful implementation of products with customers and new transactions.
Identifying Upsell/Cross-Sell opportunities: understanding needs and offering customized solutions, monitoring existing offers.
Proactive support: identifying problems in advance and providing creative solutions.
Measuring success: monitoring success and satisfaction indicators for continuous improvement.

Requirements:
Required Skills:
Required - Experience in a similar role.
Excellent interpersonal communication and ability to build strong relationships.
Analytical thinking with basic technological understanding, especially in software or SaaS companies.
Proactive approach and identifying challenges before they arise.
Empathy, service-mindedness and a genuine desire to help customers succeed.

This position is open to all candidates.