עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
מלאה
8,000-11,000 ₪
Were looking for a motivated and service-oriented Help Desk Technician Tier 1 to join our IT & Security team. In this role, youll be the first point of contact for technical issues, providing hands-on support to our employees and ensuring smooth day-to-day operations across the companys systems and tools.
This is an entry level Position with an opportunity to grow within.
Reporting to: IT Manager
Responsibilities
Tier 1 technical support on-site and remotely for all employees, including basic troubleshooting and assistance during company events and meetings.
Handle incoming tickets in the Helpdesk system and provide timely, professional support.
Offer end-user technical assistance for computers, peripherals, and organizational software.
Manage user accounts and permissions in Active Directory and Microsoft 365.
Install and configure operating systems and company applications.
Handling end-to-end onboarding and offboarding processes, including workstation setup, user access, and equipment management.
Document issues, solutions, and follow-up actions according to team procedures.
This is an entry level Position with an opportunity to grow within.
Reporting to: IT Manager
Responsibilities
Tier 1 technical support on-site and remotely for all employees, including basic troubleshooting and assistance during company events and meetings.
Handle incoming tickets in the Helpdesk system and provide timely, professional support.
Offer end-user technical assistance for computers, peripherals, and organizational software.
Manage user accounts and permissions in Active Directory and Microsoft 365.
Install and configure operating systems and company applications.
Handling end-to-end onboarding and offboarding processes, including workstation setup, user access, and equipment management.
Document issues, solutions, and follow-up actions according to team procedures.
Requirements:
1 year of experience in Help Desk \Technical support or a similar role preferably on site assistance experience.
Great Passion for computers\ tech.
Solid understanding of Windows and Mac operating systems.
Experience with Microsoft 365 (Exchange, SharePoint, Teams), and corporate networking (VPNs, Wi-Fi, firewalls).
Strong service orientation and problem-solving skills.
Excellent communication and interpersonal skills.
A proactive, detail-oriented mindset and strong sense of ownership.
Ability to work independently as well as part of a collaborative team.
Eagerness to learn and grow within a dynamic tech environment.
Advantages
Experience with Intune MDM.
Familiarity with Jira or other ticketing systems.
1 year of experience in Help Desk \Technical support or a similar role preferably on site assistance experience.
Great Passion for computers\ tech.
Solid understanding of Windows and Mac operating systems.
Experience with Microsoft 365 (Exchange, SharePoint, Teams), and corporate networking (VPNs, Wi-Fi, firewalls).
Strong service orientation and problem-solving skills.
Excellent communication and interpersonal skills.
A proactive, detail-oriented mindset and strong sense of ownership.
Ability to work independently as well as part of a collaborative team.
Eagerness to learn and grow within a dynamic tech environment.
Advantages
Experience with Intune MDM.
Familiarity with Jira or other ticketing systems.
This position is open to all candidates.
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
רמת גן
רמת גן
בוקר
