IT helpdesk Specialist - Student /Part-time Position

As an IT helpdesk Specialist in our IT team, you will be responsible for providing Technical Support and troubleshooting assistance to end-users. Your primary objective will be to ensure the smooth operation of computer systems, software applications, and hardware devices. By addressing technical issues promptly and delivering superior customer service, you will play a vital role in optimizing the productivity and efficiency of our employees.
What youll do: Provide helpdesk support for all our offices. Support and troubleshoot hardware and software issues. Install and configure hardware, software, and networks. Handle Onboarding / Off-boarding processes for employees. Manage and maintain IT inventory. Monitor all on-premises systems and troubleshoot issues. Administration and regular maintenance of Entra ID. Administration and regular maintenance of Microsoft Intune and Kandji MDM systems. Administration of Azure/AWS and o365 infrastructure. Maintain and support A/V conference systems for company meetings (Zoom, Teams)