Technical Customer Success Manager

Job description

Were looking for an energetic RTB CSM, a highly motivated, self-starter who is passionate about the AdTech ecosystem and is eager to grow and shape our strategy and future. Come and join our leading, technological Programmatic team!
Great opportunity to join one of our most technological and dynamic departments!

Who are we?
For us, it's all about the people: Our team is the reason why we have grown and become a global leader in the AdTech industry since 2005. We encourage employee growth in-house and know how to grow talents.
As a technology-oriented company, we develop and maintain innovative proprietary tech products that enable us to offer our partners the most advanced solutions.
All of the above allow us to always be on the move and start new businesses & projects.

What does it mean for you?
It means that you have the opportunity to join a stable company with a startup spirit. If you are ambitious and enthusiastic by nature and looking for a place to grow with and create your own success - join us.

Responsibilities

In this role, you will:

Serve as the primary point of contact for MMG's Supply and Demand partners.
Ensure Mars exceeds partner expectations through regular check-ins and relationship management.
Conduct performance analyses, providing insights to optimize campaigns.
Manage cross-functional projects with internal teams to ensure smooth execution.
Act as a programmatic specialist, advising partners on industry trends and best practices.
Attend industry events to stay updated and strengthen relationships.
Monitor and report on key performance indicators (KPIs) to meet or exceed targets.
Proactively identify opportunities to grow partnerships and drive revenue.

Requirements

Strong attention to detail and thoroughness
Technological degree
Excellent English communication skills, both written and spoken (mother tongue level preferred)
Strong presentation skills and experience working with Excel
Ability to work effectively and collaboratively within a team setting
Experience in programmatic monetization - Advantage.
Programmatic basic knowledge and relevant industry trends - Advantage