Product Operations Manager

About us: we are a market leader vendor in the TV broadcast industry selling in more than 160 countries worldwide and providing daily solutions to tier-1 news and sports broadcasters around the world (Fox, NBC, CNN, Sky, BBC, CBS, etc.) We are driving the live video revolution, providing live video streaming for TV, mobile, online and social media. We let your audience become part of your story with high-quality and flawless live video, transmitted from anywhere in the world, using our patented bonding and video transport technology. We create a consistent bandwidth and a reliable connection so you can acquire, manage and distribute high-quality remote live video broadcasts. About the job: As the Product Operations Manager, you will be responsible for driving the cross-functional and internal organization processes associated with our product organization. You will own the full execution of these processes with all stakeholders inside and outside the CPO team. You will be working closely with our CPO team to define, execute and measure the outcomes of these processes as well as execute special projects directly with the CPO. The above will exclude any product development program management (managing R&D teams) that is done by development team project managers. Reporting to the CPO. Location: Kfar Saba
Roles & Responsibilities:
* Drive the New Product Introduction process with relevant product managers and stakeholders (finance, supply chain, marketing, sales operations, order management, etc.) across all of its phases from initial planning till launch.
* Drive strategic roadmap planning process with product management team, at quarterly and annual level.
* Track product KPIs, including product-line P&Ls and drive annual process to define quantitative and qualitative targets per product line / manager.
* Own reporting systems and tools used by our product managers to gain visibility into their products performance (Qlik Sense, FinOut, salesforce ) used to support these programs and tracking.
* Prepare and run product quarterly business reviews with product team.
* Prepare and run BI -monthly regional Product-Sales alignment sessions.
* Track and own internal communications around our products commercial policies, including: End User Price List management, Product Lifecycle policy management and cadence, high-level roadmap tracking and adjustments
* Oversee technical writing team and own documentation of both customer facing user guides, and internal process documentation.
* Prepare and track Product Org operating budget, interfacing on behalf of Product org with finance and procurement teams.
* Manage special cross functional projects led by CPO in the company.