עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
מלאה
12,000-16,000 ₪
The Client Success Manager (CSM) is responsible for ensuring long-term client satisfaction, retention, and success. This role involves working closely with the clients inorder to maximize their value from the companys products and services while fostering strong relationships that drive engagement and loyalty.
The CSM proactively identifies clients needs, provides strategic guidance, and collaborates with internal teams inorder to optimize the given service. This position is critical in maintaining a high level of client satisfaction and ensuring that clients achieve their business goals with our solutions.
Key Responsibilities:
1.Client Relationship Management:
Developing and nurturing strong, long-term relationships inorder to enhance client engagement and retention.
Providing exceptional support, ensuring that clients fully leverage the companys solutions to meet their business needs.
Collaborating cross-functionally with internal teams to ensure seamless service delivery and issue resolution.
2.Strategy:
Developing and executing plans tailored for each clients goals.
Providing clients with proactive insights and strategic recommendations inorder to optimize their performance.
3.Retention & Growth
Identifying opportunities for clients to expand their usage of the companys products and services.
Analyzing risks and proactively addressing potential challenges.
4.Performance Analysis
Monitoring and analyzing clients performance, providing actionable insights inorder to improve outcomes.
Preparing and presenting regular reports on key success metrics such as client satisfaction, retention rates, and overall account health.
The CSM proactively identifies clients needs, provides strategic guidance, and collaborates with internal teams inorder to optimize the given service. This position is critical in maintaining a high level of client satisfaction and ensuring that clients achieve their business goals with our solutions.
Key Responsibilities:
1.Client Relationship Management:
Developing and nurturing strong, long-term relationships inorder to enhance client engagement and retention.
Providing exceptional support, ensuring that clients fully leverage the companys solutions to meet their business needs.
Collaborating cross-functionally with internal teams to ensure seamless service delivery and issue resolution.
2.Strategy:
Developing and executing plans tailored for each clients goals.
Providing clients with proactive insights and strategic recommendations inorder to optimize their performance.
3.Retention & Growth
Identifying opportunities for clients to expand their usage of the companys products and services.
Analyzing risks and proactively addressing potential challenges.
4.Performance Analysis
Monitoring and analyzing clients performance, providing actionable insights inorder to improve outcomes.
Preparing and presenting regular reports on key success metrics such as client satisfaction, retention rates, and overall account health.
Requirements:
English Mother tongue- a must!
At least 2 years experience in account management/ client success, or a related field.
Experience working with European markets
Experience in a the Payment industry -an advantage.
Excellent project management skills, with the ability to manage multiple accounts, deadlines, and priorities.
Strong sales and negotiation skills with the ability to identify and seize opportunities.
Proficiency with CRM software (Monday) and project management tools-an advantage.
Good Excel and analytical skills
A bachelors degree -an advantage
English Mother tongue- a must!
At least 2 years experience in account management/ client success, or a related field.
Experience working with European markets
Experience in a the Payment industry -an advantage.
Excellent project management skills, with the ability to manage multiple accounts, deadlines, and priorities.
Strong sales and negotiation skills with the ability to identify and seize opportunities.
Proficiency with CRM software (Monday) and project management tools-an advantage.
Good Excel and analytical skills
A bachelors degree -an advantage
This position is open to all candidates.
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
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