עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
מלאה
18,000-25,000 ₪
Working together with the team leads to make sure we provide great customer experience to all of our customers: Restaurant and Retail partners, end-users and our Courier Partners
Guide and mentor the team leads in order to improve and reach their KPI's
Share information and provide training on new work procedures and product features.
Improve the hiring process together with our Team Leads and HR team, with a particular focus on well-being, and creating a long-term career path.
Work proactively to identify areas of improvement and identify relevant stakeholders to collaborate with while being able to execute strategically.
Guide and mentor the team leads in order to improve and reach their KPI's
Share information and provide training on new work procedures and product features.
Improve the hiring process together with our Team Leads and HR team, with a particular focus on well-being, and creating a long-term career path.
Work proactively to identify areas of improvement and identify relevant stakeholders to collaborate with while being able to execute strategically.
Requirements:
You have at least 5 year experience as a Team Lead in the world of customer service.
Youre motivated by developing and building teams & people and CX programs.
You have a proven experience in leading consumer-facing large scale support teams, through many changes in a similarly fast-paced environment.
You love numbers and you actively rely on data to make decisions, especially when it comes to scaling efficiently
You enjoy mapping areas of improvement and opportunities while collaborating cross functionally and managing CX programs end to end.
On top of your people skills, youre a master multitasker and you can always juggle multiple priorities simultaneously
You are a true foodie with a constant hunger to learn and do things better.
You are fluent in Hebrew and English.
You have at least 5 year experience as a Team Lead in the world of customer service.
Youre motivated by developing and building teams & people and CX programs.
You have a proven experience in leading consumer-facing large scale support teams, through many changes in a similarly fast-paced environment.
You love numbers and you actively rely on data to make decisions, especially when it comes to scaling efficiently
You enjoy mapping areas of improvement and opportunities while collaborating cross functionally and managing CX programs end to end.
On top of your people skills, youre a master multitasker and you can always juggle multiple priorities simultaneously
You are a true foodie with a constant hunger to learn and do things better.
You are fluent in Hebrew and English.
This position is open to all candidates.
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
משרות נוספות מומלצות עבורך
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Customer Support Team Lead
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תל אביב - יפו
עומרי HR
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מנהל /ת שירות לקוחות
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רמת השרון
חברה בתחום מזון / מסעדנות / אירועים
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למשרד כרטיסים מוביל דרוש מנהל/ת מוקד שירות לקוחות
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תל אביב - יפו
משרד הכרטיסים "לאן"
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Head of Support
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רמת גן
Plaee
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Customer Support Manager
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רעננה
Thermo Fisher Scientific
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Customer Support Manager
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תל אביב - יפו
Thermo Fisher Scientific
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