עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!

במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.

מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.

Customer Success Manager

חברה בתחום כללי

תל אביב - יפו

Customer Success Manager

חברה בתחום כללי

תל אביב - יפו
מלאה
12,000-18,000 ₪ (הערכה מבוססת AI)
זוהי הערכת טווח שכר מבוססת AI ולא פרסום של המעסיק

The mission of a Customer Success Manager is to establish a trusting relationship with our SMB and enterprise-level customers. You will manage the entire post-sale customer lifecycle, from managing the product implementation & customer onboarding to providing value throughout the relationship with the customer until their contract renewal.

Work Days: Monday-Friday

Manage the implementation (onboarding and product training) of new customers, and overall responsibility for ongoing customer health, growth, and satisfaction.
Establish and develop strategic trusted advisor relationships at the highest relevant levels (Decision Makers, Champions, Economic Buyers), by providing the customer with best practices on how to use the platform to manage third-party security risk and exceed their goals.
Represent the voice of the customer and be part of the product development roadmap.
Partner with Account Management and Product Teams on upsell, cross-sell, and expansion opportunities.
Leverage your product knowledge and experience to ensure customers receive the utmost value of product.

Requirements:
Native Hebrew and English speaker with excellent written and verbal skills.
Minimum of 1-2 years of experience in a customer-facing role, such as Customer Success Manager (CSM), Project Manager, PMO, or any related role.
Experience in a B2B environment, experience in cybersecurity, InfoSec, or SaaS companies is an advantage.
Ability to quickly grasp and learn new technologies and businesses.
Technical knowledge and skills related to software solutions (SaaS environment).
Exceptional interpersonal skills.
High prioritization skills and process orientation accountability and personal organization are essential.
Thrive in a fast-paced dynamic and ever-changing environment.
A team player and great communicator, comfortable working with multiple interfaces simultaneously.

This position is open to all candidates.