עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!

במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.

מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.

sh-השמה

רעננה

sh-השמה

רעננה
מלאה

Support customers with integration-related issues
Investigating and troubleshooting complex customer issues, while being responsible for follow-up, providing resolution, and verifying customer satisfaction
Resolve problems independently and understand the correct escalation procedures
Communicating customer issues and requests to product management and R&D
Maintain and manage our internal Knowledge Base

Requirements:
five years of experience in Technical Support, pre/ Post sale, Professional Services - a must
Min 2 years in support roles for a multidisciplinary HW based product in R&D/Startup environment a must
Hands-on IP Networking experience a must, CCNA level or higher preferred
Expertise in at least one of the following fields: Electro-optics, Video encoding/processing, RF
Working experience in a Teleoperation-related industry huge advantage: Drones, UAV, UGV, Automotive
Hands-on experience in Windows and Linux -based environments a must
Experience with configuring Pixhawk flight controllers an advantage
Fluent in English both written and spoken
Familiarity with Customer Relationship Management ( CRM ) tools
Excellent customer service skills

This position is open to all candidates.