Engineering Manager, Professional Services

Come join the Data Exchange group as a Professional Services, Engineering ManagerLead the development of collecting Financial Data for our business, and deliver great capabilities for QuickBooks, TurboTax, and Credit Karma.Your team will be responsible for developing and maintaining the connectivity to thousands of financial institutions all over the world, including handling all the related escalations from our Care teams.

Responsibilities:
Build high-performing team by putting the right people in the right job at the right time.
Lead the day-to-day development and customers support - assign tasks, priorities, time estimates, releases, etc.
Guide, coach, and mentor a group of 40 software development engineers and line managers - including technical mentoring, conducting design reviews and code reviews.
Evaluate employee performance, sets expectations and goals for the department and individual staff members, recruits, disciplines, and trains staff
Initiate and embrace new ideas that produce outstanding results for our customers.
Establish and stimulate software development standards and processes along with best practices for the delivery of scalable and high-quality software.
Work closely with our customer care teams to streamline the process and improve the customer experience.
Collaborate closely with peer managers and partners across the business (e.g. Program Mgmt, Business Analyst, Products, and more).