עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
מלאה
We are looking for a skilled IT Support Engineer to provide Technical Support and maintain our IT systems. The ideal candidate will have a strong service orientation, excellent English and Hebrew communication skills (spoken and written), and the ability to solve problems efficiently.
Responsibilities:
" Serve as the first point of contact for internal customers seeking technical assistance.
" Perform remote troubleshooting using diagnostic techniques and pertinent questions.
" Determine the best solution based on the issue and details provided by customers.
" Setup, install, and configure new computers, infrastructure elements, and software (Windows and Mac)
" Support hardware problems (printers, projectors, peripherals, etc.).
" Create and follow standard IT procedures.
" Develop, deploy and support automation to facilitate your responsibilities.
Responsibilities:
" Serve as the first point of contact for internal customers seeking technical assistance.
" Perform remote troubleshooting using diagnostic techniques and pertinent questions.
" Determine the best solution based on the issue and details provided by customers.
" Setup, install, and configure new computers, infrastructure elements, and software (Windows and Mac)
" Support hardware problems (printers, projectors, peripherals, etc.).
" Create and follow standard IT procedures.
" Develop, deploy and support automation to facilitate your responsibilities.
Requirements:
" Proficiency in Windows and macOS operating systems.
" Experience with Office 365 Azure user management.
" Hands-on experience with MDM tools like Microsoft Intune and Ivanti.
" Knowledge of multimedia equipment for meeting rooms (audio-visual systems, projectors, video conferencing).
" Understanding of computer hardware components, including diagnosing and troubleshooting issues with parts such as CPUs, RAM, hard drives, and peripherals.
" Familiarity with Jira and ITSM tools is an advantage.
Soft Skills:
" Strong service orientation and communication skills.
" Ability to work independently and solve problems efficiently.
" Team player with excellent time management.
" Ability to use empathy skills to understand the user perspective, and act accordingly
" Proficiency in Windows and macOS operating systems.
" Experience with Office 365 Azure user management.
" Hands-on experience with MDM tools like Microsoft Intune and Ivanti.
" Knowledge of multimedia equipment for meeting rooms (audio-visual systems, projectors, video conferencing).
" Understanding of computer hardware components, including diagnosing and troubleshooting issues with parts such as CPUs, RAM, hard drives, and peripherals.
" Familiarity with Jira and ITSM tools is an advantage.
Soft Skills:
" Strong service orientation and communication skills.
" Ability to work independently and solve problems efficiently.
" Team player with excellent time management.
" Ability to use empathy skills to understand the user perspective, and act accordingly
This position is open to all candidates.
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
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