Operations Data Analyst

A universe of opportunities. Open to you.

Payoneer's mission is to empower anyone, anywhere to participate and succeed in the global economy. If our mission connects with your values, if you revel in solving complex challenges, and if you want to continuously advance your career, come realize your potential at Payoneer!

Life at Payoneer is a global community, where you'll work with colleagues all over the world, in a hybrid or remote work frame. As an equal opportunity employer, the only things that matter to us are your skills, your drive and your desire to have a positive impact on others.

About the Team:

In this role, you will play a pivotal role in driving operational excellence by leveraging data analysis to optimize processes, identify trends, and support informed decision-making. You will be responsible for three core areas:

Operational Data Analysis: You will deep dive into operational data related to transactional data, vendor performance, and incident management. This includes cleaning, transforming, and analyzing data to identify areas for improvement, bottlenecks, and potential risks.
KPIs & Performance: Setting, Monitoring & Governance: You will partner with stakeholders to define and establish key performance indicators (KPIs) that accurately measure operational effectiveness. You will be responsible for monitoring these KPIs, ensuring data quality, and reporting on progress towards goals.
Budget Planning & Monitoring: You will collaborate with the FP&A team and the department leads to support the budgeting process. You will monitor budget performance throughout the year and provide ongoing analysis.

What you'll be spending your time on:

Gather, clean, and analyze operational data (transactional data, vendor performance, incident management)
Develop and maintain reports and dashboards using Power BI
Perform ad-hoc data analysis to support decision-making and problem-solving across the operational department
Partner with stakeholders to define and establish KPIs for operational effectiveness
Monitor KPIs, track progress towards goals, and identify any deviations or areas requiring improvement
Participate in the budgeting process, conduct financial analysis, and create forecasts
Collaborate with cross-functional teams to ensure data quality and governance
Generate insights and recommendations based on data analysis to optimize processes and improve operational efficiency

Is this you?

The Payoneers are:

Accountable | Adaptable | Collaborative | Communicative | Fast Learners | Independent | Motivated | Problem Solvers | Resilient | Technically Proficient | Passionate about Customers

Have you done this kind of stuff?

Bachelor's degree in a relevant field (Business Administration, Finance, Economics, or similar)
Minimum of 3 years' experience in a similar data analyst role
Proficiency in PowerBI (intermediate level); Looker - advantage
Proficiency in Microsoft Excel (high level)
Proficiency in SQL queries (high level); Big Query – an advantage
Proven experience working in a high-tech environment (mandatory) with Fintech experience a strong advantage
Strong analytical and problem-solving skills
Excellent attention to detail and a commitment to accuracy
Proactive and self-motivated with a strong work ethic
Strong communication and interpersonal skills

Who we are:

Payoneer (NASDAQ: PAYO) is the world's go-to partner for digital commerce, everywhere. From borderless payments to boundless growth, Payoneer promises any business, in any market, the technology, connections and confidence to participate and flourish in the new global economy. Powering growth for customers ranging from aspiring entrepreneurs in emerging markets to the world's leading brands, Payoneer offers a universe of opportunities, open to you.

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