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במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
מלאה
Were looking for a Product Engagement Manager to optimize user experiences, drive product-led growth (PLG), and champion customer retention. This role is perfect for professionals passionate about analyzing user behavior, improving adoption, and enhancing customer satisfaction.
Where does this role fit in our vision?
Every role is designed with a clear purposeto integrate collective efforts into our shared success, functioning as pieces of a collective brain. The Product Engagement Manager will play a pivotal role in shaping the user experience, ensuring that every touchpoint drives value, supports adoption, and aligns with our broader vision of empowering B2B sales professionals globally.
How youll shape the future of B2B sales:
Optimize the User Journey: Map, analyze, and enhance the end-to-end user journey to improve product usability, adoption, and engagement while addressing friction points and amplifying moments of value.
Drive Product-Led Growth (PLG) by increasing usage: Collaborate across teams to optimize the onboarding flow and experiment with A/B testing to encourage feature discovery, initiate engagement tactics and continuously improve outcomes.
Boost Retention and Engagement: Develop retention strategies to reduce churn, monitor user behavior analytics for early disengagement signs, and implement tailored interventions to improve satisfaction.
Champion Customer Insights: Collect and leverage user feedback to influence product roadmap decisions, ensuring a customer-centric approach to usability and feature development.
Collaborate Cross-Functionally: Work closely with product, marketing, and customer success teams to align features, enhancements, and user journeys with customer needs.
Track Key Metrics and Report Progress: Monitor KPIs such as adoption rates, NPS, and churn, providing actionable recommendations and measuring the impact of initiatives.
Where does this role fit in our vision?
Every role is designed with a clear purposeto integrate collective efforts into our shared success, functioning as pieces of a collective brain. The Product Engagement Manager will play a pivotal role in shaping the user experience, ensuring that every touchpoint drives value, supports adoption, and aligns with our broader vision of empowering B2B sales professionals globally.
How youll shape the future of B2B sales:
Optimize the User Journey: Map, analyze, and enhance the end-to-end user journey to improve product usability, adoption, and engagement while addressing friction points and amplifying moments of value.
Drive Product-Led Growth (PLG) by increasing usage: Collaborate across teams to optimize the onboarding flow and experiment with A/B testing to encourage feature discovery, initiate engagement tactics and continuously improve outcomes.
Boost Retention and Engagement: Develop retention strategies to reduce churn, monitor user behavior analytics for early disengagement signs, and implement tailored interventions to improve satisfaction.
Champion Customer Insights: Collect and leverage user feedback to influence product roadmap decisions, ensuring a customer-centric approach to usability and feature development.
Collaborate Cross-Functionally: Work closely with product, marketing, and customer success teams to align features, enhancements, and user journeys with customer needs.
Track Key Metrics and Report Progress: Monitor KPIs such as adoption rates, NPS, and churn, providing actionable recommendations and measuring the impact of initiatives.
Requirements:
3+ years in customer success, product management, or product marketing roles, with a focus on usability and adoption.
Proven expertise in driving PLG initiatives and enhancing user journeys at scale.
Proficiency in user analytics tools (e.g., Mixpanel, Amplitude, Tableau).
Expertise in journey platforms (e.g., Braze, HubSpot).
Familiarity with A/B testing frameworks and tools.
Experience with customer feedback platforms (e.g., UserTesting, Copilot) is a plus.
Exceptional problem-solving and critical-thinking abilities.
Strong collaboration and communication skills to work effectively across teams.
A customer-centric mindset with a passion for enhancing user experiences.
3+ years in customer success, product management, or product marketing roles, with a focus on usability and adoption.
Proven expertise in driving PLG initiatives and enhancing user journeys at scale.
Proficiency in user analytics tools (e.g., Mixpanel, Amplitude, Tableau).
Expertise in journey platforms (e.g., Braze, HubSpot).
Familiarity with A/B testing frameworks and tools.
Experience with customer feedback platforms (e.g., UserTesting, Copilot) is a plus.
Exceptional problem-solving and critical-thinking abilities.
Strong collaboration and communication skills to work effectively across teams.
A customer-centric mindset with a passion for enhancing user experiences.
This position is open to all candidates.
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
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