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Required Program Manager
About The Position:
A dynamic SaaS company specializing in IT Service Management while pioneering generative/conversational AI. We are recognized as a leading innovator in the industry, featured in the Gartner Magic Quadrant for ITSM, and honored with AWSs prestigious Rising ISV Star Award. With over 4,000 clients across 140 countries and a daily impact on over 9 million end-users, we are committed to transforming the ITSM landscape.
As a program manager, you will be responsible for our roadmap execution. Working closely with the product management and R&D teams and additional stakeholders across the organization and handling all integration work to lead to timely, quality deliverables.
You will provide project management best practices & lead process improvement, identify bottlenecks and risks, and raise flags as needed.
Responsibilities:
Ensure execution of management/product management decisions and priorities.
Asses risks, anticipate bottlenecks and escalate issues with a problem-solving orientation.
Track the product development activities and the progress and communicate project status to all internal and external stakeholders.
Organize and lead project status and working meetings.
Interact closely with Product management and other stakeholders in the company to create open communication channels.
Leverage your experience to adjust program and project management methodologies and tools to company needs; act as the processes champion.

Requirements:
3+ years of experience as a program/project manager.
Work experience in an Agile development environment.
Experience working with Jira.
Proven experience leading process improvements.
Strong coordination skills along with multi-tasking capabilities to get things done in a dynamic work environment.
Excellent interpersonal and communication skills.
Technical background with knowledge of SaaS development Advantage.
Proactive, responsible, independent, and self-managed.
Excellent analytical and problem-solving skills.

This position is open to all candidates.

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