עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
מלאה
Our SaaS solution harnesses the power of automation, artificial and human intelligence to provide real-time bookkeeping services to eCommerce businesses. This is a great opportunity for highly motivated candidates who want to integrate their accounting and business skills into the world of accounting technology. With us, you will have great professional growth opportunities, with all the benefits and rewards of working at a well-funded startup.
You will be responsible for:
Manage ongoing communication with customers, and deliver timely support via email to ensure the resolution of inquiries and concerns.
Manage customers bank accounts and validate their accuracy, and reconciliation process.
Provide comprehensive product support, assist customers with inquiries on using our platform, and troubleshooting.
Handle customer professional questions and work closely with the Customer Support team.
Provide feedback to the Product team and support building and improving our product.
You will be responsible for:
Manage ongoing communication with customers, and deliver timely support via email to ensure the resolution of inquiries and concerns.
Manage customers bank accounts and validate their accuracy, and reconciliation process.
Provide comprehensive product support, assist customers with inquiries on using our platform, and troubleshooting.
Handle customer professional questions and work closely with the Customer Support team.
Provide feedback to the Product team and support building and improving our product.
Requirements:
BA in finance from a leading institute is a must. Accounting knowledge and previous work in FinTech and the payments/transactions ecosystem is an advantage.
Tech orientation, comfortable working with digital tools. Experience working at a tech company is an advantage.
Strong problem-solving skills and a proactive approach to self-learning are essential.
Proactive team player who can work independently and lead teams and processes.
Excellent written and verbal communication skills in English.
Demonstrated experience in designing and executing end-to-end processes.
Customer service experience is an advantage.
BA in finance from a leading institute is a must. Accounting knowledge and previous work in FinTech and the payments/transactions ecosystem is an advantage.
Tech orientation, comfortable working with digital tools. Experience working at a tech company is an advantage.
Strong problem-solving skills and a proactive approach to self-learning are essential.
Proactive team player who can work independently and lead teams and processes.
Excellent written and verbal communication skills in English.
Demonstrated experience in designing and executing end-to-end processes.
Customer service experience is an advantage.
This position is open to all candidates.
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
תל אביב - יפו
ערב
7 חודשים
