We are seeking a highly skilled and experienced project manager to act as a key liaison for our Trust & Safety clients, working closely with internal teams and external stakeholders to ensure the successful delivery of services and intelligence insights. The ideal candidate will have a proven track record in managing client relationships and excel in confidently delivering polished presentations to some of the industrys leading Trust & Safety teams.
Responsibilities:
Facilitate seamless communication between Trust and Safety clients and internal intelligence teams to proactively align client expectations with project goals and ensure the delivery of tailored insights and solutions.
In collaboration with internal delivery teams, lead the preparation and finalization of client deliverables, including detailed intelligence reports and assessments on emerging threats and abuse risks.
Conduct and lead client meetings, delivering updates, insights, and strategic recommendations.
Collaborate seamlessly with internal teams to ensure clear communication and smooth coordination for client projects.
Manage client expectations by prioritizing their requests and setting realistic timelines in coordination with the internal delivery teams.
Responsibilities:
Facilitate seamless communication between Trust and Safety clients and internal intelligence teams to proactively align client expectations with project goals and ensure the delivery of tailored insights and solutions.
In collaboration with internal delivery teams, lead the preparation and finalization of client deliverables, including detailed intelligence reports and assessments on emerging threats and abuse risks.
Conduct and lead client meetings, delivering updates, insights, and strategic recommendations.
Collaborate seamlessly with internal teams to ensure clear communication and smooth coordination for client projects.
Manage client expectations by prioritizing their requests and setting realistic timelines in coordination with the internal delivery teams.
Requirements:
Native-level English proficiency.
Project management experience is a must.
Knowledge of OSINT or dark web intelligence is an advantage.
Proven success in managing client accounts and delivering professional presentations.
Strong organizational skills with the ability to manage multiple clients and deliverables simultaneously.
Exceptional team player with a collaborative mindset and a proactive approach.
Flexibility to participate in meetings aligned with USA working hours.
Native-level English proficiency.
Project management experience is a must.
Knowledge of OSINT or dark web intelligence is an advantage.
Proven success in managing client accounts and delivering professional presentations.
Strong organizational skills with the ability to manage multiple clients and deliverables simultaneously.
Exceptional team player with a collaborative mindset and a proactive approach.
Flexibility to participate in meetings aligned with USA working hours.
This position is open to all candidates.
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