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במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.

מעל 80,000 משרות • 4,000 חדשות ביום
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חברה בתחום הייטק / חומרה / תוכנה / סייבר

חולון

חברה בתחום הייטק / חומרה / תוכנה / סייבר

חולון
מלאה

We are seeking a Salesforce Administrator and Business Operations Manager to join our team. You will oversee our business application initiatives, particularly in areas relating to CRM and ERP systems, with a primary focus on Salesforce.

You will be reporting directly to the COO and play a pivotal role in driving project management, system implementations, and process improvements to support business growth and operational efficiency.

Responsibilities:
Salesforce Administration: Directly manage and configure the Salesforce platform to ensure optimal performance and customization. Implement Salesforce upgrades, integrations, and new features.
Reporting and Analysis: Create and maintain detailed reports and dashboards within Salesforce to provide actionable insights. Use data to support strategic decision-making.
System Management: Implement and enhance CRM and ERP systems, ensuring they meet business needs and user requirements.
Customization and Automation: Customize Salesforce to streamline processes and improve efficiency. Develop and maintain automation workflows, custom applications, and Apex code within Salesforce.
Data Management: Ensure data integrity and accuracy within Salesforce. Perform data imports, data cleaning, and manage duplicate records.
User Support and Training: Provide hands-on support and training to Salesforce users, addressing technical issues and optimizing user experience.
Stakeholder Collaboration: Work closely with customer support, sales, customer success, and finance teams to understand and translate business requirements into effective Salesforce solutions.
Process Improvement: Identify and implement opportunities to improve business processes using Salesforce, enhancing data utility and system efficiency.
AppExchange Management: Evaluate, install, and manage third-party applications from the Salesforce AppExchange to extend platform functionality.
Security Management: Manage user roles, profiles, permissions, and security settings to ensure data protection and compliance.
Risk Management: Identify potential risks in CRM and ERP implementations and develop strategies to mitigate them.
Team Leadership: Provide hands-on leadership and guidance to a team of remote Salesforce admins, ensuring best practices and continuous improvement.

Requirements:
Required Skills and Qualifications:
Experience: Minimum of 5 years in Salesforce administration with extensive hands-on experience in configuring, customizing, and managing Salesforce.
Education: Bachelors degree in business administration, Information Systems, or a related field. Salesforce certifications (e.g., Certified Salesforce Administrator, Advanced Administrator) highly preferred.
Technical Proficiency: Deep expertise in Salesforce, including configuration, customization, integration, automation, and Apex development. Knowledge of other CRM platforms and ERP systems is a plus.
Problem Solving: Strong analytical and problem-solving skills, with a proven track record of developing and implementing practical solutions in Salesforce.
Project Management: Solid project management abilities with experience leading cross-functional teams and projects.
Communication: Excellent communication and interpersonal skills, capable of effectively working with diverse teams and stakeholders.

This position is open to all candidates.