Billing and Accounts Receivable Specialist

Maintain accounts receivable and billing process for the companys customers.
Ensure that transactions are being prepared according to finance policies.
Monitor daily customer payments in the CRM and billing platform.
Engage with customers to resolve disputes and recover overdue payments.
Act as the primary point of contact for billing inquiries from both customers and internal teams.
Handle internal requests for billing adjustments, account terminations/reactivations, and additional billing services, etc.
Contribute to enhancing data flows, streamlining processes, and ensuring accounting accuracy.
Proactively update internal documentation and train colleagues on billing protocols.
Support finance department efficiency by assisting with occasional projects