עדיין מחפשים עבודה במנועי חיפוש? הגיע הזמן להשתדרג!
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
מלאה
We are looking for a Customer Support Engineer.
Responsibilities:
Address and manage customer tickets and inquiries through Zendesk
Learn how to independently troubleshoot and identify root cause of issues
Work closely with our Product and R&D teams in identifying gaps, bugs and product improvements
Know how to work with other teams to independently address tier 1 tickets and when to escalate
Responsibilities:
Address and manage customer tickets and inquiries through Zendesk
Learn how to independently troubleshoot and identify root cause of issues
Work closely with our Product and R&D teams in identifying gaps, bugs and product improvements
Know how to work with other teams to independently address tier 1 tickets and when to escalate
Requirements:
1-2 years of experience in a customer facing technical role
High technical acumen - no need to be a developer but must comfortable around navigating technical landscapes.
Very high level of English, both verbal and written
Experience supporting customers - Excellent communication skills and the ability to put the customer first
Great relationships skills for both customers and internal teams
Ability to work well under pressure
Startup skills and mentality - advantage an excitement of wearing many hats
1-2 years of experience in a customer facing technical role
High technical acumen - no need to be a developer but must comfortable around navigating technical landscapes.
Very high level of English, both verbal and written
Experience supporting customers - Excellent communication skills and the ability to put the customer first
Great relationships skills for both customers and internal teams
Ability to work well under pressure
Startup skills and mentality - advantage an excitement of wearing many hats
This position is open to all candidates.
במקום לעבור לבד על אלפי מודעות, Jobify מנתחת את קורות החיים שלך ומציגה לך רק משרות שבאמת מתאימות לך.
מעל 80,000 משרות • 4,000 חדשות ביום
חינם. בלי פרסומות. בלי אותיות קטנות.
רחובות
תל אביב - יפו
ערב
7 חודשים
