Solution Arcitect (Post Sale)

OTORIO is a leader in OT Security, and our Delivery team plays a key role in providing exceptional service to our customers. As trusted advisors, we support our customers by implementing our solutions, helping them achieve their goals, and ensuring successful project outcomes.Domestic and international travel – up to 25%Responsibilities:Deliver and manage OTORIO solutions, including: Deployment planning and execution, Configuration and health check, Optimization and enablement, TroubleshootingExecute project plans: Coordinate various project phases, from initial planning through implementation, Ensure projects are completed within scope, budget, and timelineCommunicate effectively to identify and resolve issues, create solutions, and improve processesContribute to the creation of best practices and training materialsWork closely with customer support, product management, R&D, marketing, and sales on: Deployment techniques, Feature requests, Product issuesRequirements:2+ years' experience in professional services or a similar role, preferably in cybersecurity productsStrong technical skills in networking and security toolsExperience with installing and supporting production network and computer security systemsFamiliarity with: Docker containers and VMs, Linux systems (primarily Debian distributions), Database querying (Postgres)Experience with endpoint visibility and IDS tools, as well as active/passive discovery techniquesA proactive, "hands-on" approachExcellent communication and presentation skills in English, both online and in-personExperience working with global customers is a plusKnowledge of Operational Technology, the Purdue model, IEC 62443, NERC CIP, and IoT is a plus