ServiceNow Developer and Administrator - Temporary

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

WE ARE NUVEI. Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!

Your Mission

We are looking for a ServiceNow (SNOW) System Developer and Administrator for a 6-month temporary position, with experience in SNOW and ITIL processes. In this role, you would be responsible for supporting the ongoing activities in ServiceNow, addressing business requirements, and providing maintenance to the system.

Responsibilities:

Configure out-of-the-box workflows and create/maintain custom business workflows
Hands-on experience working with implementing and supporting the following ServiceNow platform features/functions including Service Catalog, Workflows, Knowledge and Change
Integrate ServiceNow applications with 3rd party partners to support the data migration.
Collaborate with various managers and other IT personnel to improve existing processes
Evaluate and manage requests from various stakeholders, and apply the necessary configuration updates of approved requests in the ServiceNow Development environment
Work with 3rd party vendors on maintaining efficient business practices to complete projects effectively
Document and communicate all progress milestones with both internal and external groups.

Qualifications:

3+ years’ experience with ServiceNow development
Experience in managing SNOW projects
Significant experience with the following ServiceNow modules:
IT Service Management (incidents, changes, outages, etc.)
IT Asset Management (CMDB) - Advantage
Project Portfolio Management CSM
Strong knowledge and familiarity with ITSM processes
Ability to oversee SNOW change management processes
Ability to interact with SNOW customers to understand requirements
Conceptual understanding of ITIL version 4
Excellent verbal and written communication skills; ability to communicate clean, organized, and thorough information and data appropriate for the intended audience
Excellent organizational skills
Strong analytical and problem-solving skills; logical thinker and intellectual curiosity
An ability to work to tight deadlines and within constraints
Fluent English.

Nuvei is an equal opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.