Logistics Operations Specialist

This role requires a detail-oriented, proactive professional who can effectively manage logistics operations, drive process improvements, and ensure compliance with global trade regulations.

Export/Import Operations:

Coordinate with external logistics service providers to facilitate the export of capital medical equipment, consumables, and spare parts within defined time and budget constraints.
Support customs clearance processes and manage logistics aspects in destination countries worldwide.
Maintain and organize all relevant export documentation in Logistics folders and ERP system.
Handle and maintain INSIGHTEC’s “Approved Exporter” Certificate.
Manage import shipments, customs clearance, and related logistics aspects.
Arrange pickup and return shipments of faulty parts and systems from international sites
Develop and implement logistics performance reporting strategies/KPIs

Third-party logistics providers (3PLs)

Coordinate with international third-party logistics (3PL) providers:
Oversee warehouse operations, manage and monitor sales orders and service shipments, and track performance through KPIs.

Requirements:

Bachelor’s degree (preferred in Economics or Logistics) with strong self-learning capabilities.
Minimum of 5 years of experience in logistics operations, preferably in the Medical Device industry.
In-depth knowledge of logistics fundamentals, including shipping, customs regulations.
Fluent English communication skills (both oral and written).
Proven ability to develop and implement logistics and infrastructure projects.
Strong team player with the ability to perform under pressure.
Proficiency in MS Office applications and ERP systems (Priority ERP preferred).
Willingness to provide support beyond standard office hours when necessary.