Staff Software Engineer

Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.Job DescriptionWhat you get to do in this role:Write clean, scalable, and reusable code while enforcing best practices around architecture, code reviews, and testingCollaborate with product owners to understand requirements and take full ownership from design and implementation through test automation and production deployment.Design and implement new systems and features while enhancing existing systems with new capabilitiesMentor colleagues and promote knowledge-sharing+QualificationsTo be successful in this role, you need to have:6+ years of experience in software engineering, with a track record of delivering high-quality productsProficiency in Golang/C/C++Strong Unix/Linux backgroundStrong knowledge of data structures, algorithms, multithreading, object-oriented design, design patterns, and performance optimisationDeep understanding of networking and communication principles, protocols (TCP/IP, BGP, OSPF), and network architectures (LAN, WAN, cloud networking)5+ years of hands-on experience with deep packet analysis, network device engineering, SDN, or similar network-focused projectsExperience with testing frameworks and CI/CD pipelinesSolid understanding of software quality principles and cloud operational excellence, including reliability, observability, and operational readinessStrong problem-solving skills and experience troubleshooting complex systems and optimising performance across the stackAbility to build with full ownership: design, code, write automated tests, integrate with other components, and ensure reliability and scalabilityExperience with AI-powered tools or workflows, including validation of datasets, model predictions, and inference consistencyWhy Join UsBuild and deliver high-impact systems that powers ServiceNow's cloud infrastructureWork in a culture that values teamwork, shared success, craftsmanship, quality, and innovationLeverage AI and automation tools to enhance engineering excellence and system reliabilityAdditional InformationWork PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.Equal Opportunity EmployerServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.AccommodationsWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.