Data Center Engineer

Deployment / In-Scope Configuration Items *Servers (Virtual & Physical) * Storage & Backup Devices *Server Appliances * Hyper Converged Infrastructure (E.g. Nutanix, Cisco UCS) *Tape Storage Units * Power Distribution Units rated 3KVA and below *SAN Fabric Switches * Network Switches *KVM Units * WAN Optimization Devices *Firewalls * Access Points *Routers * Physical Cabling *Cable Management * Cables which connect the device to itself, a peripheral, or a power/network port Break-fix / Technical Tasks List *Power Cycling * Running Diagnostics Commands *Conducting whole unit replacement * Inserting/Removing Media *Replacing Defective Components * Assist with fault diagnosis and investigation *Configuring Remote Access * Basic Storage Array Configuration *Replacing faulty cables * Tape Management and Maintenance *Rebooting routers, servers, storage devices or other equipment * Providing loop-back cables in order to test circuits remotely *Re-seating or replacing components or cables * Cleaning fibers *Identify/Analyze fiber issues by using OTDR/LSPM/VFL * Installing loop backs *Racking and de-racking and upgrade of any device installed. Operations Tasks List * Updating and Recording of activities in relevant IT Ticket Management System *Coordinating and agreeing attendance time and date with key stakeholders * Provide support either through phone, remote tools, or in person at onsite *Perform installation as needed either through physical or network medium * Coordinate actual activity date and timings including arrival and departure times. *Carry all necessary tools, laptops etc. which might be needed to support issues in the infrastructure environment * Labelling, Patching and Asset Tagging activities *Following specific task instructions and provision necessary reporting as necessary. Job Requirements: Technical Skills * Good general understanding of IT principles such as Networks, Hardware and Domains *Knowledge of Infrastructure (Data Center and Network) hardware architecture as to understand the procedure shared by L3 teams during troubleshooting,H&E support * Knowledge of server/client operations in a domain environment including Active Directory *Understanding of current and legacy hardware Infrastructure platforms * Hands-on experience in installation and troubleshooting Infrastructure (DC & Network) equipment's, Rack and Stack of the equipment/cable *Good Hands-on Experience in IMAC and Break-fix activities related to Infrastructure environment * Ability to identify Excellent the right defective spares and replace them with provided good spares as instructed and by physical observations *Knowledge of TCP/I P standards and networking * Experience with Tape Management activities *Excellent knowledge of best practices around management, control, and monitoring of server infrastructure * Familiarity with backup and recovery software and methodologies Language skills needed *English Soft Skills * Exceptional customer facing skills *Able to communicate clearly and effectively both with Client and the Customer * Logical and analytical approach to work *Accurate record keeping * Able to work unsupervised *Good timekeeper * Intense focus on quality work *Productive and Efficient Academic Background * Bachelor of Engineering / Technology / Science or Equivalent Work Experience Overall Experience (in yrs.) *5 – 7 years (min)*

Job Type: Part-time