Sr. Product Manager - Enterprise and User Management

We’re growing and are seeking a Senior Product Manager to drive our Enterprise and User Management agenda, scaling our ability to solve more enterprise customers' needs around user management and profiles and provide a ‘raving fans’ experience to setting up and managing Gong's platform.

Our development is organized in independent business teams, so we are looking for someone who has the desire and experience driving “zero to one” and innovation in a start-up environment.

You will:

Play a key role and be responsible for our Enterprise and User Management agenda.
Work with customers, users, and internal parties to truly understand, map, and prioritize customer and user needs.
Drive the product planning and design process to help translate the needs and vision into a solid product that performs, scales, and is easy to use.
Work closely with the product design team and with engineering to define product workflows and help make tradeoff decisions.
Help communicate the product benefits and functionality to internal team members and outside parties.

You should apply if you are:

A top talent experienced product manager, with a proven background in SaaS products (5+ years).
Passionate about creating and building new products.
Experience includes working in established SAAS companies with a significant operation, including Sales, Marketing, CS, Support, and internal tools.
Someone who enjoys being responsible and having a sense of ownership over the created product.
Someone with a good understanding of product-related processes, who can help define and fine-tune product lifecycle processes as the company grows.
Someone with technical understanding, and ideally with experience with integrations with cloud systems.
Fluent or very proficient in English.
Most importantly, a person who enjoys working on a team with very strong peers.

What makes the Product Management department at Gong unique?

Here at Gong, we trust and empower our employees with ownership to solve complex problems, make the right decisions, and build the best products that create radical impact. We call this “Own. Solve. Impact.”

Being a Product Manager at Gong is all about engaging with customers, understanding their needs, and building great products to address those needs. We have empowered teams. Each product manager works closely with a product designer and an engineering team to drive forward an agenda or domain. The pod is responsible for working with customers, iterating towards a great solution, and driving it towards success. There are many amazingly talented PMs to work with, collaborate, learn from, and contribute from your own knowledge.

About us

Gong unlocks reality to help people and companies reach their full potential. The patented Gong Reality Platform™ empowers companies to take advantage of their most valuable assets – customer interactions, which the Gong platform automatically captures and analyzes. Gong then delivers insights at scale, empowering revenue and go-to-market teams to determine the best actions for winning outcomes.

Here at Gong, we encourage our employees to express their personality and identity (whether gender, ethnic, religious, or sexual), and we ensure fairness and equal opportunities. We follow a hybrid working model that combines working from home, on the go, or at the office. This allows us: flexibility, autonomy, positive work relationships, and effective work habits.

If these considerations are important to you when choosing a work place, we'd love to see you with us.

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