AI Business Analyst, GTM

Description:

Introducing Chargeflow

Welcome to Chargeflow, where innovation meets expertise. We're not just another startup; we're a dynamic and rapidly expanding company driven by seasoned leaders in the world of fintech and eCommerce. Our passionate team is on a mission to tackle one of the most pressing issues plaguing online businesses today: chargeback fraud. This insidious menace all too often results in substantial losses, both in revenue and profits. Join us on our journey as we revolutionize the fight against chargeback fraud.

At Chargeflow, weʼre building the worldʼs most advanced solution for First-Party Fraud. Weʼre a fast-growing startup tackling complex problems in the payments and fraud prevention space. We serve tens of thousands of businesses, and supporting them while staying lean means AI isn't optional; Here, itʼs foundational.

Who We're Looking For - The Dream Maker

This Israel-based analyst position will primarily provide insights to our Go-To-Market GTM) teams, contributing to our growth and churn reduction. You'll be one of two analysts building an AI-scale analytical engine that turns data into insights & actionable decisions - using AI not as a shortcut, but as a force multiplier.

Your Arena - Know your impact 💥

• GTM Intelligence: Design, build, and maintain the analytical layer that powers our GTM teams - through ad hoc & recurring analyses as well as dashboards. You'll automate what's automatable, using code and AI to turn recurring work into self-running workflows. For example, helping Customer Experience understand and battle churn drivers, expansion signals, and revenue performance- acting on them before and after problems surface. Similarly, help Sales close deals by turning data into a narrative, into “ammunition” they can walk into a meeting with.
• Master the payments domain: Learn card scheme (e.g. Visa) rules & PSP (e.g. PayPal) workflows. Then apply this understanding and knowledge into your analyses as well as AI context & instructions.

What It Takes:

• Must have extreme ownership, with a relentless drive to grow and get things done. Youʼll face real challenges daily. Itʼs intense, but itʼs also the fastest way to grow personally and professionally. You donʼt come to ‘workʼ & just ‘doʼ things. You come to ‘achieveʼ - to make an impact.
• Must have a business outcome orientation mindset. You can connect your analysis to churn, revenue, or a decision. You don't stop at "here's the data."
• Must be an AI-native builder. Use intelligently, with a healthy dose of critical thinking. You've built workflows, pipelines, or internal tools using AI - not just used ChatGPT to summarize things. You know when the output is wrong and you check it.
• Must have a very advanced level SQL. Also useful: Python/Excel/Google Spreadsheets.
• Must have proficiency in English. Youʼll work with people who do not speak Hebrew. Thus, youʼll also be interviewed in English.
• Very Strong Advantage: Previous 1-3 years of data analysis work / high- tech work experience.
• Strong Advantage: Background in payments, risk, and payment disputes (a.k.a. chargebacks).
• Advantage: Familiarity with Metabase, N8N, ClickHouse, GitHub, Python, HubSpot, Linear, MacOS

Our Story

Chargeflow is a leading force in fintech innovation, tackling the pervasive issue of chargeback fraud that undermines online businesses. Born from a deep passion for technology and a commitment to excel in eCommerce and fintech, we've developed an AI-driven solution aimed at combating the frustrations of credit card disputes. Our diverse expertise in fintech, eCommerce, and technology positions us as a beacon for merchants facing unjust chargebacks, supported by a unique success-based approach.

Backed by $49M led by Viola Growth, OpenView, Sequoia Capital and other top tier global investors, Chargeflow has embarked on a product-led growth journey. Today, we represent a tight-knit community of passionate individuals and entrepreneurs, united in our mission to revolutionize eCommerce and fight against chargeback fraud, marking us as pioneers in protecting online business revenues.