Facilities Manager

Description:

We are

At Cross River, we're building the financial infrastructure that powers global innovation. With our cutting-edge suite of embedded payments, cards, and lending solutions, we enable millions of businesses and consumers to transact seamlessly and securely. 

With 900+ employees worldwide and an R&D center of over 160 employees in Jerusalem - we’re reshaping how financial technology is developed and delivered. . 

The Facilities Manager leads the operations team and, owns the day-to-day hands-on running of the Jerusalem office - a two-story site with roughly 200 employees, weekly events, and on-site facilities including a gym and music rooms. The role sets priorities and standards across the team, oversees execution, reviews work, and serves as the point of contact for any escalation from staff, vendors, or other departments.

Reports to: Chief of Staff to the GM

Direct reports: the operations team, plus outsourced staff and vendors (cleaning, catering, front desk, and others).

• Business-minded operator who understands how workplace operations impact productivity, employee experience, cost control, and leadership priorities.
• Strong decision-maker with sound operational judgment - able to assess trade-offs, prioritize resources, and move issues to resolution quickly.
• Confident stakeholder manager who builds trust with employees, leaders, vendors, and cross-functional partners while maintaining clear service standards.
• Accountable and execution-focused - sets expectations, follows through, and ensures the team delivers consistent, measurable results.
• Continuous-improvement mindset, with the ability to identify inefficiencies, improve processes, and raise the overall standard of office operations.