Microsoft Dynamics 365 CRM Team Lead

Description:

Who We Are

At Cross River, we're building the financial infrastructure that powers global innovation. With our cutting-edge suite of embedded payments, cards, and lending solutions, we enable millions of businesses and consumers to transact seamlessly and securely. 

With 900+ employees worldwide and an R&D center of over 160 employees in Jerusalem – we’re reshaping how financial technology is developed and delivered. 

We’re looking for a Microsoft Dynamics 365 CRM Administrator to lead the implementation and evolution of our Microsoft ecosystem, ensuring smooth operations, scalability, and top-tier user experience across departments. In this critical role, you’ll design and administer our Dynamics 365 CRM and Power Platform systems while supporting high-impact business processes, from partner onboarding to enterprise workflow automation.

You’ll work closely with stakeholders across time zones and business lines to translate needs into scalable configurations and sustainable architecture. This role offers a high degree of autonomy and influence within a mission-driven, fast-paced fintech environment

• A solution-oriented professional with strong project ownership skills 
• Available to work primarily US hours (NY Time Zone) 
• An excellent communicator, fluent in Hebrew and English, across remote and hybrid environments 
• Passionate about building scalable systems and streamlining business operations 
• A self-starter who thrives on structure, clarity, and cross-functional collaboration 
• Committed to data quality, system integrity, and user success