Access Manager

Description:

The Customer Success Team is the trusted advisor for building relationships, driving product adoption, and empowering teams to fulfill their goals.

By being experts of the Redels platform, we are able to provide a unique level of consultation and inspiration to our customers. We are an energetic, empathetic, and passionate team that enjoys teamwork and taking on new challenges in this dynamic environment.

1-2 years of B2B customer success, account management, or consulting experience working with accounts of various sizes. Advantage: Experience working with a large portfolio of customers (+100).

High prioritization skills and process orientation

Multi-tasking - the ability to manage different accounts at different stages in the life cycle

Ability to embrace the mindset of continuous improvement and actively contribute to the process and procedure of the team

Superb written and verbal communication skills (English and Hebrew)

Positive attitude, empathy, and high energy

Ability to take initiative and adapt

Strong customer-facing and presentation skills with the ability to establish credibility with executives