Senior Product Manager

As a Senior Product Manager, PLG at Navan you will be responsible for leading the PLG motion. You will lead the product by working with a large cross-functional team that includes design, engineering, marketing, legal, and finance. This role reports directly to the Director, Product (for Growth).

What You'll Do:
PLG Strategy Development:
Lead the development and implementation of the Product-Led Growth strategy, ensuring alignment with overall business objectives.
Identify key metrics and KPIs to measure the success of PLG initiatives.

2. User-Centric Product Development:

Collaborate with the product development team to create user-centric products that drive engagement and adoption.
Conduct user research to understand customer needs and incorporate feedback into the product development process.

3. Onboarding and Activation:

Develop and optimize onboarding processes to ensure seamless user activation and value realization.
Implement strategies to enhance user education and product understanding.

4. User Lifecycle Management:

Design and implement strategies to maximize user retention, upsell, and cross-sell opportunities.
Analyze user behavior data to identify trends and opportunities for improvement.

5. Cross-Functional Collaboration:

Work closely with marketing, sales, and customer success teams to align PLG initiatives with broader business objectives.
Collaborate with UX/UI designers, engineers, and other stakeholders to deliver high-quality products.

6. Experimentation and Iteration:

Implement a culture of experimentation to continually optimize and iterate on PLG strategies.
A/B test product features and user flows to identify and implement improvements.
What We're Looking For:
Proven experience as a Product Manager with a focus on Product-Led Growth
Strong analytical skills with the ability to interpret data and make data-driven decisions.
A deep understanding of user behavior, customer segmentation, and user personas.
Leading cross-functional teams, navigating matrix organizational structure with an ability to deliver results.
Ability to create a business plan from the ground up and executive on a strategy that drives not only growth, but revenue.
Extremely strong communication skills and executive presence, both with internal and external stakeholders.
We are looking for an individual who possesses a strong bias for action and is driven by a proactive approach to problem-solving.