Customer Success Engineer

About us:

Low-code/no-code (LCNC) platforms are placing more power than ever in the hands of business professionals, allowing them to address their own needs rather than wait for IT. Unfortunately, it also opens the door for hackers and costly mistakes. Zenity is the first security platform to help organizations adopt low-code/no-code development without compromising security governance, pioneering this brand new area of security. We have recently secured $16.5 million in Series A funding, led by the prestigious Intel Capital. This significant investment underscores our commitment to leading the charge in securing low-code/no-code development practices, and it paves the way for us to scale our operations, enhance our technology, and expand our team.

About the job:

We are seeking a highly skilled and motivated Customer Success Engineer to join our dynamic team. In this role, you will play a pivotal part in ensuring our clients' success by harnessing your expertise in the low-code/no-code platforms. As a Customer Success Engineer, you will work closely with large organizations across the globe, guiding them on how to effectively leverage low-code/no-code technologies to enhance their security posture. Your technical background and orientation, along with a deep understanding of cybersecurity, will be instrumental in enabling our clients to thrive in this rapidly evolving landscape. If you are a highly motivated individual with a strong technical background and a passion for helping organizations thrive in the low-code/no-code world, we encourage you to apply. Join us in our mission to revolutionize cybersecurity for the digital age.

Responsibilities:

Client Engagement: Establish and maintain strong relationships with our enterprise-level clients, serving as a trusted advisor on low-code/no-code security solutions
Technical Expertise: Leverage your technical background and orientation to understand client needs and identify opportunities to enhance their security using our products and services
Solution Guidance: Educate clients on the benefits of low-code/no-code security solutions and guide them on how to implement and utilize these technologies effectively
Problem Solving: Work closely with clients to identify and solve security challenges specific to their environments, ensuring their compliance with industry standards and best practices
Product Knowledge: Stay up-to-date with our product offerings and advancements in the low-code/no-code field, enabling you to provide expert guidance to clients
Feedback Loop: Collaborate with our product development and engineering teams to relay client feedback and contribute to the enhancement of our products

Requirements:

Qualifications:

Bachelor's degree in a relevant technical field or equivalent practical experience
Proven experience in the cybersecurity domain, with a strong understanding of security principles and best practices
Experience working with large organizations, preferably in a SaaS B2B environment
Technical orientation and the ability to quickly grasp and communicate complex concepts
Excellent communication and interpersonal skills, with the ability to effectively convey technical information to non-technical stakeholders
Strong problem-solving skills and the ability to work independently and as part of a collaborative team
Familiarity with low-code/no-code technologies is a plus
Collaborate with a passionate and talented team of professionals
Competitive compensation and benefits package