Head of Operations

Date: 4 May 2025
Region: Israel

AKT Global is one of the leading People Experience Digital Solution consultancies. We partner with our customers across EMEA and North America to create exceptional employee experience and build future-ready HR functions. Our People Advisory practice provides strategic guidance on HR transformation, while our Digital HR Practice provides implementation, development and support for a comprehensive SAP-centric portfolio including SuccessFactors, Qualtrics, Fieldglass and Concur.

AKT is seeking Head of Operations to lead and oversee HQ units.

Reporting to the COO, this managerial role involves hands-on responsibilities, and is open for a hybrid mode 3 days a week in our Petah Tikva office in Israel.

Key Responsibilities:

Management & Operational Oversight – Oversee and manage HQ units: HR, Operation, Legal, IT, IS etc. Ensuring efficient operations and alignment with organizational goals and addressing challenges proactively
Hands-on – Own and take direct responsibility and activity for handling HQ issues of at least one of the IT/IS/legal/HR functions
Cross-units Coordination – Collaborate with various units to optimize workflows, resource allocation, and internal processes
Budget & Resource Management – Oversee budgets, optimize resource utilization, and drive cost-effective operations
Process Improvement – Identify and implement process enhancements to improve efficiency and effectiveness across HQ units
Compliance & Governance – Ensure adherence to company policies, regulatory requirements, and industry best practices

Job Requirements:

Bachelor’s degree in business administration, Operations Management, or a related field (Master's degree preferred)
Proven experience of at least 5 years in an operational leadership role
Hand-on experience in at least one of the following: Legal/HR/IT
Strong understanding of business operations, process optimization, and resource management
Experience in negotiating contracts, managing budgets, and overseeing procurement
Excellent problem-solving skills with the ability to handle high-pressure situations with a hands-on approach
Proficient Hebrew and English - verbal and written. Other languages an advantage
Proficiency in using operational software (e.g., ERP systems, CRM platforms, Excel)

Personal Skills:

A quick learner
Dynamic leader and team player with strong commitment and drive to accomplish individual and team tasks and goals
Ambitious, driven, self-motivated, flexible and able to meet tight deadlines
Ability to cope with multi-tasking and working independently
Take initiative, exercise sound judgment and result-oriented
Strong analytical skills

AKT Offers:

A meaningful position
Stimulating and collaborative working environment
International business environment (offices in India, Israel, UK, France, DACH, North America, and Czech Republic)