Senior Director, Business Operations

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Role Summary

This role serves as the operational and cultural backbone of the JLL Asset Beacon, sitting at the intersection of corporate governance and startup execution. The person in this seat acts as the primary liaison between the JV and global HR and Legal, translating corporate standards into practical, scalable solutions that fit a fast-moving startup environment. On the operations side, they build the foundational processes and cross-functional coordination that let the business scale, partnering with leadership on organizational planning and workforce strategy, and with Beacon's finance function on headcount planning and workforce analytics.

Key Responsibilities

Corporate Liaison

Act as the main point of contact between JLL Asset Beacon and global HR, Legal and Finance teams

Ensure alignment with corporate standards, governance and reporting requirements

Translate startup needs into scalable solutions within corporate guidelines

Operations & Business Support

Build foundational processes that enable the company to scale efficiently

Support leadership with organizational planning and workforce strategy

Coordinate cross-functional initiatives across the company and with the parent organization

Legal & Compliance (coordination role)

Work with legal teams on employment frameworks, contracts and compliance

Support governance related to JLL Asset Beacon’s structure

Finance Partnership

Collaborate with finance on headcount planning, budgeting related to people and operations

Support workforce analytics and planning

Monthly management dashboard reporting on headcount - actual vs. plan, including new hires, terminations, and open requisitions

People & Culture

Lead people strategy for JLL Asset Beacon in alignment with global HR frameworks

Support organizational design, hiring plans, onboarding and employee experience

Drive culture initiatives adapted to a startup environment within a global structure

Partner with global HR on policies, performance management and talent acquisition development

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.