Sales Development Representative Operation

Description:

DealHub offers a cutting-edge quote-to-revenue solution designed to streamline sales processes, accelerate deal cycles, and deliver predictable revenue for mid-market and enterprise businesses. Our intelligent platform empowers organizations to connect their teams, simplify workflows, and close deals with efficiency and precision.

We are seeking for a Sales Development Representative Operation that will Manages overall funnel & process standardization, workflow design & cross functional handshakes ensuring scalability and efficiency.

Responsibilities:

• Workflow Design: Build and maintain SDR-specific workflows for prospecting, outreach, and lead qualification.
• Funnel Ownership: Manage the entire lead-to-opportunity funnel, including churned customers and closed-lost opportunities.
• Cross-Functional Handshakes: Define and manage seamless processes between Marketing, SDRs, Sales, and Partners. (Intent accounts to Outbound / Webinar / Events / Inbound data etc..)
• SFDC Management: Own all SDR-related SFDC configurations & hygiene, including fields, objects, views, and layouts.

• 3-5 years of experience in sales operations, revenue operations, or a related role, preferably in a B2B SaaS or high-growth environment.
• Advanced proficiency with Salesforce (SFDC), including managing fields, objects, views, and layouts.
• Strong expertise in workflow design and process optimization, with a track record of improving sales efficiency.
• Hands-on experience managing lead-to-opportunity funnels, including handling churned customers and closed-lost opportunities.
• Cross-functional collaboration experience, working closely with Marketing, Sales, and Partner teams to streamline lead handoffs.
• Strong analytical skills with the ability to leverage data to drive decisions and improve sales performance.
• Excellent project management and communication skills to align stakeholders and drive operational improvements.