Product Manager

At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.

Nice is looking for a rock star product manager for managing innovative Contact Center (CC) recording & integration solutions.

If you like the challenge of building the future market-leading CC recording & integration solutions that will be used by millions of users and have a passion for delivering great innovative products, this is the right position for you!

Key Responsibilities:

Continuously develop and refine the vision and strategy for NICE CC recording & integration solutions
Manage the complete product life cycle from concept through execution and roll out
Lead corporate functions to develop and execute effective go-to-market plans including closely working with sales, pre-sales, marketing and portfolio teams
Maintain a deep understanding of the market, the eco-system, the business environment, existing customers and prospects
Collaborate with presales, sales, partners and customers to maintain product knowledge, ensure clear communication and enable ongoing business
Create and maintain the product roadmap and backlog, derived from the product vision, strategy and go-to-market
Lead R&D to deliver on the product backlog with high quality taking time to market into mind

Education:

Bachelor’s degree in a technical discipline, preferably Computer Science or Engineering

Requirements:

3-4 years of software marketing/product management experience in cloudand on premises systems, delivering Enterprise grade solutions.
Knowledge in IP telephony domain and/or compliance recording – Advantage.
Knowledge and experience in Cloud architecture(Azure/AWS) – Advantage.
Knowledge in IP networking and infrastructure – Advantage.
Influencing and making decisions that are global in nature and span multiple stakeholders
Strong technical understanding, problem-solving and analytical skills
Performing businessand technology analyses, based on product needs and industry trends.
Developing concepts into business
Working in and providing leadership in a cross-functional team environment.
Communicating effectively at all levels, from executive management to individual contributor
Working successfully with clients and business partners directly
Solving problems in high-pressure situations
Excellent negotiation skills to resolve internal and external competing priorities
Juggling multiple projects, simultaneously.
Ability to travel to customer and non-customer sites globally (25%)
Knowledge of enterprise software trends and technologies

#LI-Hybrid

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.