Business Analyst

Description:

Global-e is looking for a Business Analyst to join our growing Analytics & Growth team and play a key role in shaping data-driven decisions that fuel business growth.

We’re looking for a Senior Business Analyst to lead high-impact analyses and provide actionable insights across management, sales, and product teams in a fast-paced e-commerce environment. You’ll define and track key KPIs, analyze business performance and customer trends, and model the impact of strategic initiatives.

Partnering closely with senior leadership, you’ll deliver insights and recommendations that directly influence company direction while supporting product initiatives through A/B testing, new features evaluation, and other analytical projects.

The ideal candidate is curious, self-driven, and thrives in a fast-paced environment, continuously learning new tools and approaches to deliver meaningful business insights and strategic recommendations.

Responsibilities:

·      Define, monitor, and analyze KPIs, business metrics, and customer trends to support strategic decisions

·      Model and evaluate the impact of major business and product changes

·      Conduct statistical analyses to uncover trends, correlations, and predictive insights that drive growth

·      Support product and growth initiatives through A/B testing, feature evaluation, and optimization

·      Collaborate with cross-functional teams (sales, product, UX) to translate business objectives into actionable analyses

·      Deliver insights and recommendations to senior leadership and key customers, using clear visualizations and presentations

·      Monitor and assess the effectiveness of implemented changes and provide feedback on outcomes

·      BSc in Industrial Engineering & Management, Economics, Statistics, or related analytical field

·      2-4 years of experience as a Business Analyst, preferably in e-commerce or a data-driven organization

·      Experienced with A/B testing and product analytics

·      Familiar with Sales and Customer success activities

·      High proficiency in SQL and large and complex data sets

·      High proficiency in Excel

·      Experience working with BI tools- preferably Qlik Sense

·      Excellent analytical, communication, and presentation skills

·      Strong and fluent English, both written and spoken

·      Fast learner with independence, problem solving and ownership mindset

·      Detail-oriented with strong business understanding and analytical depth