Logistics Coordinator

This is an NBN Connect post on behalf of another organization.

About the Role

We are looking for an organized, detail-oriented, and proactive Logistics Coordinator to join our team in Jerusalem. In this role, you will manage hotel reservations, transportation logistics, updating the CRM, invoice intake and daily administrative tasks.

You will work closely with suppliers across Israel to ensure seamless execution of travel itineraries, while providing real-time problem-solving to ensure a smooth client experience.

Key Responsibilities

Reservations Management:

• Daily booking, modification, and confirmation of hotel accommodation and bus/transportation schedules across Israel.

CRM & Data Maintenance:

• Maintain precise, up-to-date entries in our CRM system (client itineraries, supplier confirmations, and special requests)
• Ensure clear data transfer between operations and external partners.

Financial & Invoice Oversight:

• Coordinate with the finance department to process and verify invoicing and billing needs.

Issue Management & On-Call Support:

• On occasion, handle after-hours operational issues to support on-the-ground staff, bus drivers, and international clients.

Requirements & Qualifications

• Language Skills: Native level fluency in both English and Hebrew
• Experience: 1–3 years of experience in logistics, operations, travel agency work, or hospitality management.
• Tech Savvy: Strong proficiency with CRM software, MS Office (Excel/Word), and Google Workspace.
• Communication: Exceptional phone, email, and interpersonal skills with a service-oriented mindset for international clientele.
• Problem-Solving: Strong negotiation skills, composure under pressure, and the ability to solve time-sensitive logistics issues independently.
• Availability: Must be able to work onsite in Jerusalem (9:00 AM – 5:00 PM) and be accessible outside regular office hours for urgent operational matters.