Junior IT Help Desk

Junior IT Help Desk | Student Position

Looking to start your career in IT while studying? This could be your first step.

A leading organization in the Sharon region is looking for a Junior IT Help Desk Technician to join its technical support team.

This student-friendly, part-time position offers an opportunity to gain practical experience in IT support, Windows environments, troubleshooting, and enterprise technology.

We're looking for motivated students at the beginning of their studies or candidates with a relevant technical background who are eager to learn, develop their IT skills, and grow professionally.

Previous Help Desk experience is not required.

What You'll Do

• Provide technical support to employees and organizational users.
• Troubleshoot basic computer, hardware, and software issues.
• Support users in a Windows environment.
• Assist with user accounts and access permissions.
• Work with Active Directory and Microsoft 365.
• Open, document, and track technical support tickets.
• Perform initial troubleshooting and escalate complex issues when needed.
• Collaborate with IT and infrastructure teams to resolve technical problems.

Mandatory Requirements

• Student at the beginning of a degree in a relevant technological field OR candidate with a suitable technical background.
• Strong technical aptitude and interest in IT.
• Fast learning ability and problem-solving skills.
• Strong service orientation and interpersonal skills.
• Ability to work effectively as part of a team.
• Responsibility, organizational skills, and a serious approach to work.
• Willingness to commit to the position for two years.
• Ability to combine part-time work with academic studies, where applicable.

Advantages

• Previous Help Desk or Service Desk experience.
• Familiarity with Windows operating systems.
• Familiarity with Active Directory.
• Familiarity with Microsoft 365.
• Relevant technical experience gained during military service.

Position Details

• Location: Sharon Region, Israel
• Employment Type: Part-time / Student Position
• Experience Level: Junior / Entry-Level
• Commitment: Two years
• Professional Focus: IT Support, Help Desk, Windows, User Support, and Troubleshooting

Ready to take your first step into IT? Apply and start building your technical career with us.