IT Support Specialist

🚀 We're Hiring: IT Support Specialist | Help Desk

Extreme Group is looking for experienced IT Support Specialists to join dynamic enterprise environments!

📍 Two Open Positions:

• Netanya
• Petah Tikva

Key Responsibilities:

• Provide technical support to company employees, covering both hardware and software issues.
• Troubleshoot and resolve technical problems through remote access and on-site support.
• Support end-user devices, workstations, operating systems, and IT infrastructure.
• Deliver professional and efficient technical assistance while ensuring high customer satisfaction.

Requirements:

• At least 2 years of experience in Help Desk / IT Support within a Microsoft-based enterprise environment – Must.
• Hands-on experience troubleshooting hardware, software, and end-user devices – Must.
• Strong knowledge and practical experience in networking – Must.
• Hands-on experience with Active Directory (AD) – Must.
• Proficiency in Microsoft Office applications – Must.
• Relevant IT certifications – Must.
• Excellent communication skills and a strong service-oriented mindset – Must.

Advantages:

• Experience with Group Policy (GPO/GPP).
• Knowledge of telephony systems.
• Familiarity with SCCM.
• Previous experience in a computer repair lab.
• MCITP certification.