Account Manager

Mornex continues to grow and is looking for an Account Manager with a strong business, customer-service, and technology orientation for a key role working with business clients in the IT, cybersecurity, and cloud sectors.

If you enjoy working with people, know how to create real value for customers, growing technology-driven work environment, we’d love to meet you.

Job Description:

• Proactively identify and pursue opportunities to acquire new customers and sell managed IT services (MSP), cybersecurity solutions, cloud services, backup solutions, endpoint equipment, and complex projects.
• Identify and lead opportunities to expand business with existing customers.
• Manage an ongoing portfolio of business customers, including customer retention and support throughout the entire customer lifecycle.
• Build long-term relationships with IT managers, executives, and key decision-makers within organizations.
• Work closely with the Support, Projects, and Finance departments to provide customers with professional and high-quality service.
• Manage and track sales processes in the CRM system and meet sales targets and KPIs.

Requirements:

• Previous experience in account management, Customer Success, or B2B sales – required.
• Excellent interpersonal and communication skills, with a strong customer service mindset.
• Ability to manage multiple tasks simultaneously, lead complex processes and maintain a high level of organization.
• Strong business orientation and the ability to identify customer growth opportunities.
• Familiarity with IT, cloud, or cybersecurity environments – an advantage.
• Experience working with CRM systems.

Why Join Us?

• Work at a growing technology company and a leader in its field.
• Opportunities for career advancement and professional development, including technology training and certifications.
• Exposure to some of the most advanced IT, cybersecurity, and cloud technologies in the market.
• A professional, young, and dynamic work environment.

Employment Type: Full-time, office-based position with no hybrid work option.

Location: Village Center, Hadera, near the train station.