NOC Operator (37577)

NOC Operator | Central Israel | 24/7 Shifts

Mertens - MalamTeam is hiring a NOC Operator for a leading organization in Central Israel.

Key Responsibilities:

Monitor and maintain critical systems

Identify, analyze, and provide initial response to incidents in real time

Document incidents and escalate relevant information to the appropriate teams

Work with VM servers, IT infrastructure, networks, enterprise applications, and advanced monitoring tools

Collaborate with support teams, development teams, and external vendors

Execute emergency procedures during critical incidents

Work in a 24/7 shift-based environment

Requirements:

At least 1 year of experience in technical support or a NOC environment – Significant Advantage

Familiarity with Windows and Linux operating systems

Experience with VMware or Hyper-V – Advantage

Knowledge of TCP/IP, DNS, and VPN networking technologies

Familiarity with monitoring tools such as Zabbix, SolarWinds, Grafana, Kibana, or Prometheus