Call Center Team Leader

COMBLACK is hiring a Call Center Team Leader!

Join a large, stable organization and lead a team of support representatives, ensuring service excellence, meeting service targets, handling complex cases, and providing technical and application support in a Web-based environment.

What are we looking for?

• At least 3 years of experience in telephone support, application support, or customer service.
• At least 1 year of proven experience managing a telephone support or customer service team (mandatory).
• Knowledge and experience troubleshooting application issues in Web-based systems and Microsoft operating systems.
• Experience leading and mentoring a team, developing work procedures, and improving service processes.
• Significant advantage for candidates with experience supporting systems or websites used by the Ministry of Health or the public sector.

Why Comblack?

Comblack is a company dedicated to creating accurate and meaningful connections between people and the right opportunities. We believe in a personal approach, uncompromising professionalism, and true end-to-end support, for both candidates and clients. At Comblack, you’ll find a dynamic, supportive, and innovative work environment that encourages initiative, growth, and continuous professional development.