Technical Support Specialist

PayPlus, a leading fintech company providing financial solutions for businesses, is expanding its teams and is looking for a Technical Support Representative.

What the role includes:

• Providing technical support and troubleshooting for payment processing systems, POS systems, and e-commerce websites.
• Handling issues in real time in a dynamic and challenging environment.
• Identifying problems, analyzing issues, and leading improvement processes.

Requirements:

• Technical mindset and the ability to quickly learn new systems.
• Strong customer service orientation and the ability to provide professional, courteous support.
• Ability to work under pressure and manage multiple tasks at once.
• Personal accountability, strong organizational skills, and follow-through until every issue is fully resolved.
• Curiosity, initiative, and a desire to grow in the world of technology and fintech.
• Previous experience in technical support, customer service, or working with payment processing and POS systems – an advantage.

What we offer:

• A real entry point into the world of technology and fintech.
• Exposure to advanced payment and processing systems.