Professional Services Engineer, EMEA

Radware is a global leader of cyber security and application delivery solutions for physical, cloud, and software defined data centers.

At Radware, we live and breathe cybersecurity. It is our passion. Each day, our international team works to earn the trust of more than 12,500 organizations around the globe. Keeping them safe is our mission. To that end, we go head-to-head with politically motivated hacktivists, dangerous nation-state threat actors and other notorious cyber attackers — these are not your average adversaries. Backed by nearly 30 years of experience, Radware is best known for its technical excellence and innovative network and application security solutions. That is why it is so important that we build our team with bold and bright talent.

About the Team:

Professional Services (PS) Engineers operates as the leading technical force of Regional Field Support Organization, responsible for low level design, deployment and advanced technical consulting of the entire Radware solutions portfolio. PS engineer is working in front of Customers, leading Radware solution implementation and support on Customer premises (on premises or remotely).

PS engineers cooperate with Pre-sales, Sales, Product Management, R&D, and Global support teams inside Radware to implement solution according to Customer requirements and needs.

In this role, the PS Engineer will work from home and visit customers on-site.

Responsibilities:

• Coordination of technical solutions with Pre-Sale Engineer
• Deep understanding of customer requirements and customization
• Creation of solutions with detailed technical design and documentation – SoW, LLD, ATP
• Solution implementation according to agreed schedule and timelines
• Troubleshooting and resolution of technical issues during implementation (interaction with the back-office and R&D teams, if needed)
• Conduct technical workshops and consulting with Customers and partners
• Establish and maintain strong working relationships with key internal and customer personnel to work effectively

Qualifications:

• At least 3 years industry relevant, integration work experience (Networking and Security)
• Customer orientation and on-site support experience
• Excellent knowledge and hands-on experience with L2/L3 Switching/Routing, L4/L7 switching/load balancing
• Knowledge of firewalls, IDS/IPS, VPN, security consulting, SSL, IPSec
• Hands-on experience with Cisco, Juniper and virtualization products (VMware, KVM)
• Good knowledge of Linux environment and script writing skills in at least one of the following: Bash, Perl, Python
• Strong analytical and troubleshooting abilities - complex problems debugging and resolution
• Communication and interpersonal skills – written and verbal
• The role requires often traveling locally and abroad
• Fluent English and French communication – written and verbal
• Willingness to travel up to 50%

Advantages:

• Familiarity with Radware products (preferred), or other Application Delivery products \ solutions
• Familiarity with DoS attack mitigation solutions

Why you should join us:

Employees from more than 40 countries have chosen Radware as a place where they can belong. Radware has been recognized by Glassdoor and BDI as one of the World’s Best Places to Work, ranking among the top 100 companies across the globe in the IT category. Radware has also been named a Gold Winner for Application Security in the 2023 Globee Cybersecurity Awards, by Forrester a Leader in DDoS Protection, and has been named a Leader in WAF Market by Quadrant Knowledge Solutions. We are equally committed to our people. We strive to create a dynamic work environment that celebrates diversity, promotes equality, and thrives on the unique contributions of each individual. If you are ready to be part of a global-minded company that is inspired to create a better, safer future; and if and want to fight for the good guys and be at the forefront of helping companies protect their most critical assets from today’s cyber adversaries, then you’ve found the right fit at Radware.