Account Manager

Company Description Yail Noa Group – יעיל נוע is a long-established leader in developing, manufacturing, and adapting innovative technological solutions that protect people, products, and the work environment. Operating since 1972 through multiple specialized business units, the Group serves a wide range of markets, including aeronautics, defense, electronics, pharmaceuticals, biotechnology, transportation, and healthcare in Israel and internationally. Yail Noa Group partners with leading global and local manufacturers to deliver added value and a competitive edge to its customers. Its client base includes major industry leaders such as Teva, Dexcel, Israel Aircraft Industries, the Israeli Ministry of Defense, Elbit Systems, Rafael, Philips, Motorola, and Orbotech. The Group combines professional expertise, strong supplier relationships, and ongoing dialogue with customers to provide technologies that increase efficiency and improve production processes while ensuring comprehensive protection.
Role Description The Account Manager is a full-time, on-site role based in Shoham, responsible for managing and growing relationships with new and existing customers across the Group’s various business units and market segments. Daily activities include maintaining regular contact with key accounts, understanding customer needs, preparing and presenting tailored proposals, and coordinating with internal teams such as sales, operations, logistics, and technical support to ensure high-quality service delivery. The role involves monitoring account performance, tracking orders and projects, handling commercial and contractual matters, and identifying opportunities for upselling and cross-selling solutions. The Account Manager will also participate in meetings and site visits, support tenders and price quotations, and provide accurate forecasts and reports to management. This position requires a strong focus on customer satisfaction, long-term partnership building, and adherence to company processes and quality standards.
Qualifications

• Customer relationship and account management skills, including the ability to build trust, understand customer requirements, and maintain long-term partnerships.
• Sales, negotiation, and commercial skills, with experience in preparing proposals, handling tenders, and closing opportunities in B2B environments.
• Organizational and project coordination skills, including tracking orders, managing multiple accounts, and collaborating with cross-functional teams.
• Communication and presentation skills, with the ability to convey technical and commercial information clearly in writing and in person.
• Experience in industrial, technological, or healthcare-related sectors (such as pharmaceuticals, defense, hi-tech, or manufacturing) is an advantage.
• Relevant education in business, management, industrial engineering, or a related field; equivalent practical experience may also be considered.
• Strong analytical and problem-solving abilities, with attention to detail and a proactive approach to identifying opportunities and resolving issues.
• High level of proficiency with standard office and CRM tools, and the ability to learn internal