Customer Support Representative

Company Description

WorldCom Finance, founded in 2010, is a customer-oriented company specializing in developing Internet platforms for instant money transfer and bank deposits across countries.

Role Description

This is a full-time hybrid role for a Customer Support Representative located in the Tel Aviv. The Customer Support Representative will be responsible for providing customer support, ensuring customer satisfaction, effective communication, resolving customer issues, and troubleshooting technical problems.

Qualifications

• Experience in handling customer inquiries and issues
• Proficiency with basic computer applications and CRM systems.
• Knowledge of financial services or banking industry is a plus
• Ability to work well in a team environment
• Ability to remain calm and composed in a fast-paced environment.
• Fluency in Hebrew, Russian and English

Requirements added by the job poster

• Professional in English

• Conversational in Hebrew

• Conversational in Russian