Customer Service Specialist

We're growing and looking for a Customer support expert. This is an exciting opportunity to make an impact in the fintech industry and make investing accessible to everyone. We're located in Herzliya, near the train station, and offer a hybrid work-from-home option.

Key Responsibilities:

• Provide technical and professional support to company clients
• Collaborate closely with various teams within the company to optimize customer experience
• Build positive relationships with company clients while increasing satisfaction and building long-term loyalty.

What We're Looking For

• Ability to work in multi-tasking and manage tasks under pressure
• High technological orientation
• Service-oriented personality with a Can-Do attitude
• Ability to work in a team
• Native-level Hebrew - Required

Advantage for:

• Experience with customer service systems like Zendesk and Commbox
• Knowledge of capital markets as a trader/operator
• Previous customer service experience
• High-level written English proficiency- strong advantage.

Perks at Blink

Impact & Innovation

• We're changing how people trade - and you get to be part of it
• Build something that truly matters in people's financial lives
• Work with cutting-edge fintech tech that's actually cool

Grow With Us

• Smart people to learn from (and have fun with)
• Time to get better at what you do

The Practical Stuff

• All the social benefits (yep, study fund too)
• Hybrid and flexible work environment
• Startup fun culture and cool team

Additional

• Details: part-time position with shift work per week - full-time position is also available
• Hybrid work: Two days per week from the Herzliya office
• Work in a team, in a young and dynamic atmosphere at a growing startup company