Account Manager

Mornex continues to grow and is looking for an Account Manager with a strong business, customer-service, and technology orientation for a key role working with business clients in the IT, cybersecurity, and cloud sectors.

If you enjoy working with people, know how to create real value for customers, and are looking for a young, growing, technology-driven work environment, we’d love to meet you.

Job Description:

• Proactively identify and pursue opportunities to acquire new customers and sell managed IT services (MSP), cybersecurity solutions, cloud services, backup solutions, endpoint equipment, and complex projects.
• Identify and lead opportunities to expand business with existing customers.
• Manage an ongoing portfolio of business customers, including customer retention and support throughout the entire customer lifecycle.
• Build long-term relationships with IT managers, executives, and key decision-makers within organizations.
• Work closely with the Support, Projects, and Finance departments to provide customers with professional and high-quality service.
• Manage and track sales processes in the CRM system and meet sales targets and KPIs.

Requirements:

• Previous experience in account management, Customer Success, or B2B sales – required.
• Excellent interpersonal and communication skills, with a strong customer service mindset.
• Ability to manage multiple tasks simultaneously, lead complex processes and maintain a high level of organization.
• Strong business orientation and the ability to identify customer growth opportunities.
• Familiarity with IT, cloud, or cybersecurity environments – an advantage.
• Experience working with CRM systems.

Why Join Us?

• Work at a growing technology company and a leader in its field.
• Opportunities for career advancement and professional development, including technology training and certifications.
• Exposure to some of the most advanced IT, cybersecurity, and cloud technologies in the market.
• A professional, young, and dynamic work environment.

Employment Type: Full-time, office-based position with no hybrid work option.

Location: Village Center, Hadera, near the train station.