Restaurant Manager

Company Description The Norman Tel Aviv is a luxury hotel located in the heart of the White City, set within three carefully restored historic buildings that showcase eclectic, modern, and Bauhaus architecture. The property features 50 uniquely designed rooms and residential-style suites, offering a refined and intimate guest experience. Guests enjoy a wellness center with an infinity pool and wrap-around views of Tel Aviv, creating a tranquil retreat in the city. The hotel is also home to the award-winning Alena restaurant and the Library Bar, both known for exceptional food, beverages, and service.

Role Description The Restaurant Manager is a full-time, on-site role based at The Norman Tel Aviv in Tel Aviv-Yafo. This role oversees daily operations of the restaurant, ensuring a seamless guest experience and consistently high standards of service. Responsibilities include managing staff schedules, supervising front-of-house and back-of-house teams, supporting hiring and onboarding, and maintaining clear communication across the restaurant and hotel departments. The Restaurant Manager monitors food and beverage quality, manages reservations and floor plans, handles guest feedback, and works to optimize customer satisfaction and operational efficiency. The role also involves coordinating with the culinary team, overseeing compliance with health and safety regulations, and supporting budget, inventory, and cost-control efforts.

Qualifications

• Strong customer-focused mindset with skills in Customer Satisfaction and Customer Service.
• Experience in Food & Beverage operations, including knowledge of fine dining standards and restaurant service procedures.
• Proficiency in Communication, with the ability to interact clearly and professionally with guests, team members, and management.
• Experience in Hiring, including interviewing, selecting, and developing restaurant staff.
• Previous leadership experience in restaurant or hotel food and beverage management.
• Ability to work on-site in Tel Aviv-Yafo, including evenings, weekends, and holidays as needed.
• Strong organizational and problem-solving skills, with attention to detail and quality.
• Professional fluency in English; additional languages, especially Hebrew, are an advantage.
• Relevant hospitality or management education is beneficial.