Technical Product Operations

About the Company

We're Apptor.AI, a fast-moving startup transforming brands with predictive AI. Backed by leading investors, we build real-time AI tools that empower global brands to drive smarter retention, better engagement, and higher revenue-automatically.

About the Role

We're looking for a Product Operator to join early and help scale our customers' success. You'll own onboarding, run the day-to-day relationships with global brands, and build what they need directly on our platform. You'll work closely with our founders and turn what you learn from customers into our roadmap.

What You'll Do

• Lead onboarding and manage day-to-day customer relationships
• Build digital experiences on our platform
• Provide insights from customer data, with proactive recommendations to grow retention and revenue
• Translate customer needs into product insights and help shape the roadmap
• Develop workflows and best practices as we scale
• Work closely with our founders to ensure customers succeed, stay, and grow

What We're Looking For

• Hands-on experience in eCommerce management, retention, or CRM. Ideally, you previously worked at a marketing agency working with eCommerce brands
• Have worked in a customer-facing role and know how to build strong relationships
• Experience with Claude Code, and a basic understanding of code (SQL, HTML, CSS)-enough to read it and make changes
• Are fluent in Hebrew and English
• Thrive in fast-paced environments and enjoy taking full ownership
• Are proactive, detail-oriented, and motivated by impact-not bureaucracy